Please notify Jealouzy Fashion of your intention to return any item within 24 hours of receiving your order via email to firstname.lastname@example.org using Return as the subject line. The address to return items to will be provided via email.
To avoid delivery problems, we encourage sending your return back by registered post. Please allow two weeks for processing, from the day you return your package. Customers will be responsible for return shipping and handling charges.
Jealouzy Fashion will happily exchange your item if it has not been worn, washed or damaged in any way. Please ensure all original swing tags are intact. Exchanges are subject to availability and also need confirmation from our dispatch department. This has to be done within 7 days of receiving your goods.
We are happy to offer a credit note if you change your mind once you have received your purchase. Please adhere to the exchange option and refund policies.
Due to health reasons, earrings and hosiery are not able to be returned unless faulty or wrongly described.
Refunds are available in accordance with the fair trade act if an item is faulty or does not fit. We are unable to accept returns of products due to change of mind.
Please note Items on sale are NOT exchangeable or refundable unless the garment is deemed as faulty by the manufacturer.
At Jealouzy Fashion we make every effort to display the garments and colours as accurately as possible. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.